Message received

Thanks — the concierge
has your note

Your message just landed at the Fitness Training Lab desk on Little Bourke Street. A human replies within staffed hours — usually inside two.

Step 1

The concierge on duty picks it up — no bot triage, no ticket queue.

Step 2

Same day in staffed hours (from 5:30am weekdays). If you left a phone number, expect a call.

Step 3

Tour booked, question answered, hoodie found — whatever it was, it gets done.

While we read it

Useful pages if you haven't seen them yet.

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